Job Description

Loss Prevention Supervisor - Lynchburg, VA (2nd Shift) - Ecommerce Distribution Center

As a people-centric organization, we attribute the success of our Distribution Centers to the individuals who come to work each day. We foster a diverse supply chain team where your work will meaningfully impact the wellbeing and productivity of our entire squad. We believe that problems are best solved when backgrounds are mixed, perspectives are shifted, and boundaries are pushed. So—wherever you’re from—come join our crew!

Summary: Do you love . . . investigating losses from beginning to end? Are you energized . . . by teaching and training fellow associates on how to prevent shortage? Do you enjoy . . . working with a cross functional team?

The primary responsibility of a Loss Prevention Supervisor is to safeguard associates, equipment, and the assets of the organization as well as independently assess the environment, recommend and/or execute appropriate actions in a timely manner to mitigate risks.

You’ve got to…

• Love our brand, customers and teams and take every opportunity to shout it from the mountaintop.
• Have a great fashion aesthetic and be plugged in to what’s happening in the industry and community.
• Have a track record of setting and achieving goals.
• Enjoy working hard and always see things through from start to finish.
• Be energized by change; shift gears quickly and rally the team behind new strategies and projects.
• Be aware of what’s going on around you and pick up on subtle cues to adjust your approach and tempo.
• Make smart decisions by: actively listening, understanding data and looking beyond the obvious.
• Look under rocks, be curious, ask questions and think boldly.
• Know when to act and when to partner.
• Generate ideas to evolve the business.

We’ll want you to…

• Find ways to get things done, even when time and resources are in short supply.
• Act in a manner that aligns with our values.
• Source, hire, and train all Loss Prevention Representatives for the facility
• Supervise Loss Prevention Team (Contractual and Proprietary)
• Develop schedules for LP Team and maintain appropriate facility coverage
• Prevent, detect, and deter losses and identify and rectify safety concerns
• Enforce safety and loss prevention policies and procedures
• Develop and distribute monthly reports on accidents
• Oversees the alarm / fire inspections, safety walk-thru, and risk assessments
• Conducts and assign representatives to participate in all new hire orientations
• Maintains perimeter access systems and controls
• Responds to alarm calls
• Networks with local PD and the industry on loss prevention issues
• Conducts interviews regarding loss and theft. Support Human Resources regarding safety and various other investigations.
• Conducts BAT (breath alcohol testing) and Oral Swap testing as part of Substance Abuse Program
• Monitor departmental budget and payroll
• Handle associate relations such as, but not limited to coaching, counseling, and training direct reports by partnering with department manager and/or human resources.
• Evaluate/discuss direct report’s job performance using objectives set with quarterly conversations held. Provide timely and accurate feedback to direct reports.
• Communication with management on issues that need resolution
• Maintain a professional demeanor when communicating with associates and visitors
• Engage in safety committee meetings and on-site safety initiatives (including training)
• Schedule and participate in all inspections for facility (including burglar, fire alarm, sprinkler system)
• Identify trends of loss through transportation inbound/outbound shipments / coordinating with Logistics

Oh, and by the way, you…

• Minimum of a 2-year degree and/or 3-5 years job related experience required
• Communicate effectively and confidently both verbally and written
• Can be available when we are busy, including: nights, weekends and holidays
• Be Proficient in Microsoft Excel and Word
• Be Flexible and adaptable
• Must have a valid driver’s license
• Have Good problem-solving skills
• Be Able to maintain confidentiality
• Have excellent interpersonal skills; people-oriented individual
• Be able to work independently or in a team environment (team player)
• Have a neat, orderly appearance
• This position will also require lifting, carrying, pushing, pulling, reaching, grasping, bending and stooping along with the ability to climb stairs

Before we wrap, a word about a few of our way cool perks…

Amazing discounts on clothes and accessories (even new arrivals), medical and prescription coverage and 401(k) (eligibility rules apply).

We are committed to affirmatively providing equal opportunity to all associates and qualified applicants without regard to race, color, ancestry, national origin, religion, sex, marital status, sexual orientation, gender identity or expression, legally protected physical or mental disability or any other basis protected under applicable law.

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