Job Title: Night Auditor (Part-Time, 2 Nights) Location: Comfort Suites, Meridian, Idaho Shift: 10:00 PM – 6:00 AM (2 Nights per Week)(Additional PM shifts may be available for extra hours) Job Overview: We are seeking a dependable and detail-oriented Night Auditor to join our team at Comfort Suites in Meridian, Idaho. This position is responsible for providing outstanding customer service, ensuring guest satisfaction, performing key accounting and front desk tasks, and maintaining hotel security during the overnight shift. The ideal candidate is reliable, flexible, and capable of working weekends and holidays as needed. Key Responsibilities: Guest Services & Front Desk Operations * Greet guests, check them in and out, and process reservations efficiently. * Respond promptly to guest questions, complaints, and requests with professionalism and courtesy. * Provide accurate information about hotel facilities, amenities, and local attractions. * Answer phone calls, take messages, and provide wake-up calls as requested. * Assist with pre-blocking special room requests and managing the reservation system. * Ensure guest confidentiality and security by following hotel policies and procedures. Night Audit & Accounting * Perform end-of-day audits, balance daily transactions, and generate financial reports. * Process all guest payments, including cash, credit cards, and charge accounts. * Reconcile receipts, paid-outs, and cashier reports accurately. * Maintain accurate records of hotel occupancy, room status, and guest accounts. Security & Hotel Operations * Monitor hotel security, ensuring a safe and quiet environment for guests and staff. * Follow key control and fire safety procedures. * Complete nightly cleaning and maintenance checklists as required. * Assist with light breakfast setup for early morning guests. Administrative & Team Support * Work collaboratively with housekeeping and other departments to ensure guest needs are met. * Assist in property events or additional hotel tasks as needed. * Maintain cleanliness and organization in the front desk and lobby areas. * Follow all company policies and confidentiality guidelines. Requirements: * High School Diploma or Equivalent required. * Hotel front desk experience preferred (2-3 years is a plus). * Strong customer service skills with a professional and friendly demeanor. * Ability to multitask, stay alert, and remain focused during overnight hours. * Basic math and computer skills; familiarity with hotel property management systems is a plus. * Ability to work independently while maintaining a high level of accuracy and reliability. * Must be able to stand for extended periods and occasionally lift up to 30 lbs. * Flexibility to work weekends, holidays, and additional shifts as needed. Benefits: * Competitive pay * Flexible scheduling with potential for additional PM shifts * Employee discounts on hotel stays * Supportive team environment If you're looking for a part-time night shift role with opportunities for additional hours, we’d love to hear from you! Comfort Suites is an equal opportunity employer and prohibits discrimination/harassment based on race, color, religion, sex, national origin, age, disability, genetics, veteran status, sexual orientation, gender identity, or any other protected characteristic.
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