Job Description

OVERALL OBJECTIVE AND PURPOSE

The Lottery Sales Representative is responsible for driving sales within an assigned territory. This is a customer facing role.

PRINCIPLE DUTIES AND RESPONSIBILITIES

• Complete route coverage within the assigned territory to ensure maximum product availability and visibility.
• Evaluate and manage product inventory, display, and presentation.
• Optimize inventory mix at retail locations through pack transfers and returns as requested by retailers.
• Assist in developing detailed execution plans to grow sales within the assigned district.
• Manage product levels to ensure customer demands are met across all points of retail distribution.
• Actively recruit new retailers to increase sales and expand the retailer base.
• Consistently review performance indicators with retailers to find areas for improvement.
• Communicate and implement organizational strategies, specific initiatives, and standard methodologies to improve sales.
• Follow all requirements rigorously for picking up, transferring, and returning tickets to and from retailers.
• Recover tickets from other locations as advised by the lottery.
• Use retailer sales terminals to process returns of instant ticket inventory according to approved processes.
• Adhere to all lottery procedures such as picking up, dropping off, transferring, closing, and returning tickets to our warehouse.
• Complete all required paperwork on time with accuracy.
• Take appropriate follow-up actions on all customer queries
• Assist lottery personnel with troubleshooting and resolving retailer issues.
• Establish and maintain effective working relationships with IGT and Lottery personnel and retailers.
• Assist with reports and analysis as requested by sales managers.
• Adhere to the assigned route schedule and assist with other projects as needed.

JOB REQUIREMENTS

• Bachelor’s degree or equivalent experience in business, marketing, or related field is a plus.
• Minimum of 2 year of sales experience in retail or wholesale sales preferred.
• Proficiency in Word, Excel, and experience with PowerPoint for work on company-provided tablets or computers.
• Strong written and verbal communication skills, with the ability to adapt communication styles to suit diverse audiences.
• Excellent planning and organizational skills.
• Ability to work autonomously and handle time effectively.
• Must reside in the region where the regional office is located.
• Extensive daytime travel in a company vehicle.
• Required to lift and carry up to 50 pounds.
• Must have a valid driver’s license.

Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership

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